Residential PC & MAC Support Repair Solutions

At Comp U TEC strive to make diagnosing and fixing your computer issues as quick and easy as possible.  We offer residential remote support services for all of our clients who may be having a technology issue, anti-virus renewal, printer drivers installed or just have those annoying  pop-ups occurring every time the computer is turned on.  Utilizing Computer Troubleshooters Residential Remote Support Services will provide:

Faster Solutions: Our expert technicians can quickly diagnosis and begin providing solutions so that you can get back to utilizing your device.

Secure: All connections are password protected, secure and authorized by you!

Saves You Time (& Money!): You don’t have to load up your whole computer and drive it to an office or schedule an on-site appointment.  And, many times you will be able to take advantage of  discounts made available to clients who opt for remote support.

 

What is Remote Assistance?

With a broadband Internet connection, and under your complete control, you can perform the virtual equivalent of allowing a technician to sit down at your computer and fix it, without having to wait for an in-person site visit. With remote assistance software, you can open up your computer to a technician, monitor what is happening, and communicate with the tech about your issues.
 

 

Benefits & Features

• Faster service: no waiting for a site visit

• Encrypted Internet connection: protects your private data

• Mirrored display: virtually "look over the shoulder" of the tech as your computer is worked on

• Better problem identification and communication: no more back-and-forth as you explain your problem.

 

24/7 technical support:

Starting at just $19.99/month*, enjoy total peace of mind with 24/7 technical support, every day of the year, for your computer and other connected devices. Ongoing support includes on-demand diagnosis and resolution of problems, including virus removal, network support, new device setup, and more. Available in monthly and annual support subscription plans. Can be purchased for a single user or multiple users.

*Monthly personal plans start at $19.99/month with a one-time $40 set-up fee. A 6 month minimum commitment applies. Family and annual plan options are also available, call for details.
 

Diagnose and Repair 

Diagnose and Repair – You no longer have to worry about your computer problems; let us worry for you. We’ll fix your issue remotely (with your permission, of course), instantly and securely to get you back up and running in no time. Get a thorough analysis of your computer – optimize speed, performance and fix any performance problems. Virus and spyware removal included at no extra charge:  $129.99 one-time fee

Computer Tune Up

Computer Tune Up – Improve the performance of your PC with a tune up service. Performance enhancements include removing unneeded files and operating system functions that take up memory, hard disk space, and computing power.  $79.99 one-time fee

Install and Setup 

Install and Setup –Let us sync your favorite gadgets to your network today. We’ll connect your printer, tablet, smart phone, TV, or other wifi enabled device to your network, set up syncing or apps, and ensure that everything works in harmony. We can set you up right now!   $49.99 one-time fee